Payments, Cancellations and Refunds: To reserve space on a TWI Photography Tour or Workshop, a deposit is required. Final payment is due no later than 120 days prior to departure. Balance payments must be made via the PayPal invoice that we send. Your reservation may be cancelled if full payment has not been received by 120 days prior to departure. For reservations made within 120 days of the departure date, full payment is required within 5 business days of the reservation. All cancellation notices must be received via email and will become effective as of the date of the postmark (standard mail or electronic).
Cancelling more than 120 days before the start of your tour means your balance will not be payable, but you will forfeit your deposit unless we can fill your spot. If you cancel your tour having already paid the remaining balance of the tour cost, the following charges will be payable:
120 to 90 days before the start of the trip, cancellation fees are 25% of your tour fee balance (you will also forfeit your initial deposit)
89 to 60 days before the start of the trip, cancellation fees are 50% of your tour fee balance (you will also forfeit your initial deposit)
59 to 30 days before the start of the trip, cancellation fees are 90% of your tour fee balance (you will also forfeit your initial deposit)
0 to 29 days before the start of the trip, there is no refund (you will also forfeit your initial deposit).
There will be no refunds for services and activities relating to the tour/workshop that are voluntarily not used.
Transfer charges and fees incurred on accepting and/or refunding payments will be deducted from the refund.
Should you fail to join a tour, join it after departure or leave it prior to its completion, no tour fare refund will be made. There will be no refunds from TWI for any unused portions of the tour. The above policy applies to all travel arrangements made via TWI.
If a tour is cancelled prior to departure, TWI will provide you with a full refund of monies paid; except in the event that the cancellation is due to a significant event that makes it infeasible to operate the tour as planned, in which case the tour operator will provide you with a refund and/or credit toward a future TWI Photography Tour, Workshop or Tailor Made Tour equivalent to monies paid to the tour operator. If we cancel the trip in progress, you will receive a prorated refund based on the number of days not completed on the tour. We will not be responsible for any refund for non-refundable airline tickets or for any airline tickets purchased by the passenger directly from an airline or travel agent. All refunds will be processed within 7-10 business days. We strongly suggest travel insurance to protect your investment.
Tailor Made Tours
Private Cancellations: Cancellations made up to 181 days before a Private Photo Adventure start date are fully refundable. Cancellations made between 180 and 121 days are 50% refundable (total trip price). Cancellations made within 120 days of the trip date are non-refundable. We strongly suggest travel insurance be purchased to protect your investment. We take cancellations very seriously because they affect our photographer leaders schedule and livelihood. We will work with you to reschedule if necessary. See below for rescheduling options.
Private Rescheduling: Private Photo Adventures may be rescheduled up to 91 days before a trip start date for a processing fee of £500 per person, or £1000 (whichever is greater), plus any unrecoverable expenses such as non-refundable accommodations, cancellation fees, flights and/or flight cancellation fees, tour partner fees, etc. No rescheduling will be allowed within 90 days from the trip start date.